Work log
Queue Management System for NDS V3
As part of the NDS V3 redesign initiative, I designed the Queue Management System (QMS) experience to help frontliners manage customer queues more efficiently. The feature enables staff to call the next customer, postpone queues based on operational rules.
New Real Time Gross Settlement Transactions
Designed one of the most critical financial transaction flows in NDS (New Delivery System) a real time transaction executed directly to Bank Indonesia without a scheduler and cannot be reversed once processed. The design helps tellers ensure that WIC data is accurately validated before a transaction is approved, enabling faster approval while significantly reducing the risk of input errors.
Designing an End-to-End Mitra Kerja Sama Workflow
Mitra Kerja Sama Workflow is an enterprise system within BRISPOT used to manage the entire collaboration process with external partners, from registration and multi-level approval to agreement document management. The workflow supports three distinct roles like Maker, Checker, and Signer across multiple partner segments, including Notaris, KJPP, and Akuntan Publik.
Queue Management System for NDS V3
As part of the NDS V3 redesign initiative, I designed the Queue Management System (QMS) experience to help frontliners manage customer queues more efficiently. The feature enables staff to call the next customer, postpone queues based on operational rules.
New Real Time Gross Settlement Transactions
Designed one of the most critical financial transaction flows in NDS (New Delivery System) a real time transaction executed directly to Bank Indonesia without a scheduler and cannot be reversed once processed. The design helps tellers ensure that WIC data is accurately validated before a transaction is approved, enabling faster approval while significantly reducing the risk of input errors.
Designing an End-to-End Mitra Kerja Sama Workflow
Mitra Kerja Sama Workflow is an enterprise system within BRISPOT used to manage the entire collaboration process with external partners, from registration and multi-level approval to agreement document management. The workflow supports three distinct roles like Maker, Checker, and Signer across multiple partner segments, including Notaris, KJPP, and Akuntan Publik.
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Queue Management System for NDS V3
As part of the NDS V3 redesign initiative, I designed the Queue Management System (QMS) experience to help frontliners manage customer queues more efficiently…
Designing an End-to-End Mitra Kerja Sama Workflow
Mitra Kerja Sama Workflow is an enterprise system within BRISPOT used to manage the entire collaboration process with external…
New Real Time Gross Settlement Transactions
As part of the NDS V3 redesign initiative, I designed the Queue Management System (QMS) experience to help frontliners manage customer queues more efficiently.
Work log
